Privacy Policy

Vineyard Churches Privacy Policy

Vineyard Churches UK and Ireland (VCUKI) is a Charitable Company limited by
guarantee registered in England and Wales under Company No.4839046. Charity
Registration No. 1099748

Here at Vineyard Churches UK and Ireland we take your privacy seriously. This
policy together with our terms of use of any websites/App which you may visit
sets out the basis on which any personal information we collect from you, or
that you provide to us, will be processed.

1) What Information Do We Hold?

a) Information that you give us. When filling in forms on our websites,
through our App, at events we run, corresponding with us by phone,
email or letter, it includes information you provide when you register to
use our site, participate in discussion boards or other social media
functions on our site, surveys, campaigns and when you report a problem
with our site. The information you give us may include your name, postal
address, e-mail address, phone number, the church that you attend,
financial and credit card information, personal description and/or
b) Information we collect about you. With regard to each of your visits to
our site we will automatically collect the following information:
i) Technical information, including the Internet protocol (IP) address
used to connect your computer to the Internet, your login
information, browser type and version, time zone setting, browser
plug-in types and versions, and operating system and platform;
ii) Information about your visit, including the full Uniform Resource
Locators (URL), clickstream to, through and from our site (including
date and time), page response times, download errors, length of visits
to certain pages, page interaction information (such as scrolling,
clicks, and mouse-overs), methods used to browse away from the
page and any phone number used to call our head office and staff
c) Information we receive from other sources. We may also receive
information about you from our affiliated churches, other websites that
we control, third parties who work closely with us including, for example,
business partners, payment and delivery services and search information
d) If you are a VCUKI employee, volunteer or ‘Licensed Senior Pastor’ (LSP)
we may also hold certain categories of sensitive information such as
personal financial details, age, gender, marital status, date of birth, full
employment and educational history, references, medical and criminal

2) How Will We Use Your Information?

a) To administer our site and for internal operations, including
troubleshooting, data analysis, testing, research, statistical and survey
b) To improve our site to ensure that content is presented in the most
effective manner for you and for your computer;
c) To allow you to participate in interactive features of our service, when
you choose to do so;
d) As part of our efforts to keep our site safe and secure;
e) To measure or understand the effectiveness of advertising we serve to
you and others, and to deliver relevant advertising to you;
f) If you sign up for electronic newsletters we will use your information to
send you news and information about Vineyard Churches UK and Ireland
and affiliated churches and organisations.
g) To maintain accurate and up to date records or our employees,
volunteers and LSPs.
h) To run Disclosure and Barring Service checks on employees, volunteers
and LSPs in accordance with our safeguarding and employment policies.
3) Where Do We Store Your Personal Data?
a) We are committed to holding your personal information securely. Only
VCUKI staff, volunteers or LSPs (and the staff of our Partners) that need
to see the data can access it.
b) We may store your information on computers, in paper form, or both.
c) All computers that store any personal data are password protected.
d) Laptop computers and similar devices that contain confidential
information are encrypted.
e) Any paper files that hold personal information (other than names and
contact details) are kept on secure premises in locked cupboards and
filing cabinets.
f) The data that we collect from you may be transferred to, and stored at, a
destination outside the European Economic Area (“EEA”). It will also be
processed by staff operating outside the EEA who work for us or for one
of our providers. This includes staff engaged in, among other things, the
fulfilment of your requests for services. By submitting your personal data,
you agree to this transfer, storing or processing. We will take all steps
reasonably necessary to ensure that your data is treated securely and in
accordance with this privacy policy and in compliance with all relevant
UK data protection legislation.
g) Information you provide to us is stored on our secure servers. Where we
have given you (or where you have chosen) a password that enables you
to access certain parts of our site or app, you are responsible for keeping
this password confidential. We ask you not to share a password with
h) Unfortunately, the transmission of information via the Internet is not
completely secure. Although we will do our best to protect your personal
data, we cannot guarantee the security of your data transmitted to our
site; any transmission is at your own risk. Once we have received your
information, we will use strict procedures and security features to try to
prevent unauthorised access.

4) What Is Our Legal Basis For Processing Your Data?

a) Our legal basis for processing personal data is different depending upon
the purpose it was collected for. The following list covers the main types
of data that we hold, for a full list please contact
i) Data collected for VCUKI news mailing and marketing lists is held on
consent (unless otherwise stated).
ii) Data collected through our booking systems for the events and
courses that we run is held for our legitimate interests or because of a
contractual obligation to do so.
iii) Employee, volunteer and LSP data records are processed to comply
with legal and contractual obligations and to fulfil our legitimate
interests as a church movement.

5) How Long Do We Hold Your Data?

a) The length of time that we will retain your data will vary depending upon
the purpose for which it is processed.
b) Data that is held by us on consent is only kept for as long as we have
your consent to process that data.
c) For a full list of our data retention periods you can contact us at

6) Your Rights

a) Under UK legislation you have a number of rights about how your data is
processed. Full details of your personal rights can be found on the
Information Commissioner’s Office website –
b) Your rights include the right to:
i) Request access to the data we hold about you,
ii) Have inaccurate and incomplete data rectified,
iii) Have the personal data we hold on you deleted (except where we are
required to hold the data by law),
iv) To restrict the processing of your personal data in certain
c) Data that is held on consent will only be processed as long as we have
your consent. To withdraw your consent you can contact us by emailing
us at

7) Other Websites

a) Our site may, from time to time, contain links to and from other websites,
advertisers and affiliates. If you follow a link to any of these websites,
please note that these websites have their own privacy policies and that
we do not accept any responsibility or liability for these policies. Please
check these policies before you submit any personal data to these

8) Cookies

a) Our websites use cookies for the following reasons:
i) To allow you to carry information across pages of our websites and
avoid having to re-enter information when you return to one of our
ii) To measure our website traffic and analyse how our websites work.
This will allow us to make changes to our websites in the future and
make them easier to use;
b) You can accept or decline cookies by modifying the settings in your
browser. Please note that if you disable all cookies then you may not be
able to access some parts of our websites.

9) Changes To Our Privacy Policy

a) Any changes we make to our privacy in the future will be posted on this
page and, where appropriate, notified to you by e-mail. Please check back
frequently to see any updates or changes to our privacy policy.

10) Contact

a) If you have any questions, comments or requests regarding this privacy
policy please email or write to us at:
Vineyard Churches UK and Ireland
The Vineyard Centre
Vulcan Street
United Kingdom